Frequently Asked Questions

Elektro TR is a professional electrical company based in Skopje, with many years of experience in electrical installations, repairs and maintenance. Our team is made up of licensed and certified electricians who work to the highest safety standards.

We work across the whole of Skopje (all 10 municipalities of the City of Skopje), as well as in Veles, Stip, Kocani, Kumanovo and the larger towns across Macedonia. For more distant locations we recommend planned call-outs, so the journey is used more efficiently.

Yes, besides Skopje we also work in Kumanovo, Tetovo, Veles, Stip and Kocani - for these towns we recommend booking a planned appointment.

We are available 24 hours a day, 7 days a week, 365 days a year for emergency call-outs. Planned work is booked during working hours, from 08:00 to 20:00 every day.

Yes. We are available 24/7 - including Saturdays, Sundays and public holidays. Emergency call-outs are taken at any time, and planned work is booked from 08:00 to 20:00 every day.

Licensed electricians, 24/7 availability, an average arrival time of 30-60 minutes in Skopje, an invoice and a written warranty for every job, and coverage across the whole of Macedonia.

The price depends on the type of service, the scope and the complexity of the work. Elektro TR offers a transparent estimate before the work begins - you know the exact price before we start. For larger projects we come out for a free on-site estimate.

Yes, in Skopje we provide a free on-site estimate. After our assessment you receive a fixed price and a timescale for the work - with no hidden costs.

We accept cash, invoice and bank transfer. For larger projects the payment can be split into several instalments by agreement. You receive all prices in writing before the work begins.

Yes, for all of our services we issue an invoice and a written warranty on the quality of the work carried out.

For emergencies in Skopje the average arrival time is 30-60 minutes, depending on the municipality. For the central municipalities (Centar, Karpos, Aerodrom) we often arrive within 30 minutes.

Yes, the emergency service runs 24 hours a day. You always receive the price in advance, before the work begins.

Emergencies include: a complete power cut, smoke or a burning smell from the wiring, sparks from sockets or switches, lost earthing (current in metal parts), cables damaged after a storm, or a fault before an important event.

If there is smoke or a burning smell - switch off the main fuse immediately. Do not touch damaged cables or sockets. Keep children and pets away from the faulty area. Never make makeshift repairs yourself.

Old boards with ceramic (fusible) fuses react slowly when a fault occurs and do not protect people from electric shock. A modern replacement with circuit breakers and RCD protection significantly increases the safety of the wiring. Read our guide 7 signs you need a new distribution board.

A FID (Fault Current Device) or FI protective device is a device that cuts off the current within 30 milliseconds when there is leakage (current passing through a person or to earth). It is mandatory under modern safety standards and it saves lives. More in our detailed guide to RCD protection.

The price depends on the capacity of the board, the number of circuits, the type of fuses and whether new cabling is needed. For an accurate estimate in Skopje call 070 393 045 - we come out for a free inspection. Find out more about our distribution board replacement service.

Yes, LED lighting uses 6-7 times less electricity than conventional bulbs, and lasts 25-50 times longer. The investment pays for itself in less than a year, and after that it is pure saving. See our LED vs ordinary bulb calculation.

Yes, we install AC chargers (11kW and 22kW) for home garages, parking spaces in residential buildings, and commercial car parks. The work includes a dedicated circuit, protection and a certificate. Read more in our guide EV charger for the home.

The signs of overloaded wiring are: warm sockets, fuses tripping often, lights dimming when larger appliances switch on, or sparking. If you notice any of these signs, call an electrician.

For domestic wiring we recommend an inspection every 5-10 years. For buildings older than 25 years - every 3 years. For business premises and industrial buildings at least once a year, and often under a signed contract for regular maintenance.

Yes, we have regular business partnerships with companies, restaurants, shops, small industrial facilities and commercial enterprises. We also offer regular maintenance contracts with priority call-out when a fault occurs.